We want you to be happy with your purchase. If you are not completely satisfied with your order, you may be eligible to return your item within 30 days of receiving it.
Return Eligibility
To be eligible for a return:
- The return request must be made within 30 days of receiving your order.
- Items must be unused, unworn, and in their original condition.
- Items must be returned in their original packaging.
- Items that show signs of use, wear, or damage caused by the customer may not be eligible for a return.
How to Request a Return
Please contact us before sending any items back. We will review your request and confirm whether your order is eligible for a return.
If your return is approved, we will provide you with the necessary return instructions and return address.
Please do not send your items back without contacting us first, as returns sent without prior approval may not be accepted.
Return Shipping Costs
Customers are responsible for the return shipping costs unless the item was received damaged or there was an issue caused by us.
If your item arrived damaged, please contact us as soon as possible and provide clear photos of the damaged item and packaging. We will review the issue and provide further assistance.
Refunds
Once your returned item has been received and inspected, we will confirm whether it meets our return requirements. If approved, your refund will be processed to the original payment method.
Please note that the time it takes for the refund to appear in your account may vary depending on your bank or payment provider.
Contact Us
If you would like to request a return, please contact our Customer Service Team before sending your item back. We will be happy to check your eligibility and guide you through the return process.